Customer Service


Megan Waldron
Customer Service Manager

Talk to Customer Service
Email: [email protected]
Call: 1-800-367-6695

Phone & Fax Numbers

Phone: (734) 477-9370 
Toll Free: (800) 367-6695 
Fax: (866) 477-9373 (US & CANADA) 
Fax: (734) 477-9373 (Outside US & CANADA)

Contact Address

Arbor Scientific
PO Box 2750
Ann Arbor, MI  48106-2750

Business Hours

Monday - Friday
8:30am - 5:00pm EST

How to Order

Quick Order

Arbor Scientific 
P.O. Box 2750 
Ann Arbor, MI 48106-2750

(734) 477-9370
Toll Free: (800) 367-6695 
Call toll-free Monday–Friday,
8:30 AM–5:00 PM EST.

(866) 477-9373 (US & CANADA) 
(734) 477-9373 (Outside US & CANADA)


Order Form (PDF 140KB)
W-9 Form (PDF 387KB)


Shipping Information

Website Support

Add items to cart and click print quote.  

My Account:
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account, store a wishlist, and more.
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Wish List
Click add to wishlist below the add to cart button, while signed in to your account to save items to your wishlist.      

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Customer Satisfaction
If you are not 100% satisfied with any Arbor product, please contact customer service for a RMA # and return it to us within 30 days for a credit, refund, or exchange.

Return a product

Damaged shipment

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